Chermside
News & Alerts
New patients welcome
We are located inside Westfield Chermside. For your convenience, our Chermside Medical Centre is open late 7 days so you can see a GP after hours when you need to. If you require a late night or weekend appointment, the experienced Medical Team is here to help, 364 days per year. You can book your appointments at any time of day through our online booking system.
Public Holiday Hours
Open 7am to 9.30pm
Closed Christmas Day
Information for patients
For information regarding fees, services and appointments or click here to download our patient information flyer.
Masks
We encourage you to wear a mask inside our practice if you have cold or flu symptoms. If you have tested positive to COVID, please book a telehealth appointment.
About
After Hours Doctor Appointments
SmartClinics Chermside offers after hours doctor appointments. We are open late 7 days a week for 364 days a year. We understand that medical issues can arise at any time of day and that it’s not always easy to put things off. We’ve adjusted our hours to be more accommodating to our patients, so if you need a late night doctor we’re here for you. If you’d like to book an after hours doctor appointment, please visit our booking portal.
- Consultations before 8:00am and after 5:00pm Monday to Friday and all weekend appointments will be charged as an afterhours consultation: $130 appointment fee.
Recalls and reminders
It is best practice to operate a recall system for abnormal results for pathology, radiology or specialist. Your local SmartClinics has a recall system in place and we ask for your understanding and acceptance of this policy. If necessary, you will be contacted by one of the Doctors, Nursing Sisters or Receptionists – by letter, phone or SMS – usually to make an appointment concerning these results.
Pre-consultation questionnaires
Your doctor may use BetterConsult pre-consultation questionnaires to give you the privacy and time to answer questions about your history, symptoms and current medications more accurately. This secure pre-consultation questionnaire lets your doctor spend more time with you during your appointment, discussing treatment options, answering your questions, and focusing on your health outcomes.
Before your appointment, you may receive an SMS with a link to complete this multiple-choice online questionnaire for your doctor. It is safe to click this link, but if you are unsure, please speak with our Reception team.
Be consult ready:
- Help your doctor know the reasons for your visit
- Request scripts and a medical certificate so you don’t forget
- Get more face-to-face time with your doctor
- All your responses are private and confidential
BetterConsult is a safe and secure platform and all data is deleted within 72 hours.
Release of records
Services & Fees
Services
- Accident & emergency treatment
- Antenatal and post- natal care of mother
- Asthma assessment & management
- Child & adolescent health
- Diabetes assessment & management
- Drivers licence medicals
- Elderly Care
- Family medicine – general practice
- Immunisations
- IUD for Birth Control
- Men’s health
- Minor surgical procedures
- Occupational Medicine
- Pre-employment medicals
- Quit smoking programs
- Sexual counselling
- Skin cancer checks & treatment
- Sports Medicine
- Travel medicine – including Yellow Fever vaccinations
- Women’s health
- Workplace Health & Rehabilitation
Paying for your appointment in HotDoc
When you book online through the HotDoc app or website, you may be prompted to enter your credit or debit card details before your consultation. The request will come from HotDoc and is safe and secure. This will hold your booking, and your payment will only be processed through HotDoc after you’ve been seen for your appointment.
Similarly, when you book an appointment over the phone or in person at our clinic, you may be sent an SMS or email containing a secure link to safely add your credit or debit card details.
Your appointment fee will NOT be deducted until after your appointment. The card number secures the appointment and confirmed the date and time. If the doctor decides to bulk bill, there will be no funds withdrawn.
Billing Policy & Fees
The GPs at this practice operate Mixed Billing, and a fee is payable on the day for most consultations, including telehealth.
- Standard consultations are during working hours (Monday to Friday 8:00am-5:00pm)
- Consultations before 8:00am and after 5:00pm Monday to Friday and all weekend appointments will be charged as an after hours consultation.
- GP Fees will slightly increase on 1st July 2024. CLICK HERE for a list of fees from 1st July 2024.
Doctors & Allied Health
Clinic Gallery
Frequently Asked Questions
We are a private billing clinic that offers some bulk billing services. Payment is required on the day and we can process Medicare rebate for our patients straight away.
SmartClinics Chermside has its own dedicated parking area behind the bus terminal and require patients to register their car details upon checking in.
Yes, we are open on both Saturday and Sunday from 7am to 9:30pm.
Children 5 and under are bulk billed by most of the doctors between 8am and 5pm on Monday to Friday.
We do run by appointments – however walk ins are triaged and seen as needed.
An appointment needs to be made to have scripts written. However there are some circumstances where the doctor will write a script without seeing a patient. An example of this would be if a patient has seen the doctor within the last week and simply forgot to get their script/s renewed.
Yes – we stock a wide range of travel vaccines and what we don’t have we can readily get in.
The doctors usually require just a standard appointment. Fee will depend on the time of the day and if it is weekdays or weekends. Please call the clinic to discuss skin check fees.