Manunda

Telehealth Appointments

Please note not all GP appointments are suitable for a Telehealth consultations. These are at your doctor’s discretion.

Telehealth will be Bulk billed for patients who are:

• Current Commonwealth concession card holder INCLUDING DVA Gold Card holders
• Children under 16 years;
• Patients who are more vulnerable to COVID-19 – defined by:

• • is required to self-isolate or self-quarantine in accordance with guidance issued by the Australian Health Protection Principal Committee in relation to COVID-19; or
  • is at least 70 years old; or
  • if the person identifies as being of Aboriginal or Torres Strait Islander descent—is at least 50 years old; or
  • is pregnant; or
  • is the parent of a child aged under 12 months; or
  • is being treated for a chronic health condition; or
  • is immune compromised; or
  • meets the current national triage protocol criteria for suspected COVID-19 infection.

• All other patients: consultation fee will apply, please contact reception for fees.

Transferring Medical Records

If you would like your medical records transferred to another doctor, our policy is that a summary of your record is forwarded. Copies are forwarded directly to the doctor after we receive written authorisation signed by the patient and the new doctor. We hold the original records for medico-legal reasons. A fee may be charged to cover the costs in printing, posting and checking of the records – you will be notified if a fee is to be charged.

Repeat prescriptions

These are available for regular medications previously prescribed by your doctor, as long as you have attended the practice within the last three months.  At the time of request you will need to advise the name of the medication and the dosage.  A fee for this service applies and it is not claimable through Medicare or DVA.  You will need to give us 24 hours notice for this.  A standard script costs $15.00, however if an authority is required the fee will be $25.00.

Out of surgery care

Home, nursing home and hospital visits are available for regular patients of this practice whose condition prevents them from attending the Practice or our recommended after-hours facilities.  Please phone TEMPORARY PHONE (07) 3177 9561 to arrange this consultation with our Manunda Doctors.

Interpreter

If a patient requires an interpreter, please advise staff when making the appointment.